Agreement to Terms

These Terms of Service ("Terms") govern your use of the English Charlie website and services operated by Aadhaar Holdings Pty Ltd (ABN: [ABN Number]). By accessing or using our services, you agree to be bound by these Terms.

Service Provider:
English Charlie
Aadhaar Holdings Pty Ltd
27/2 O'Connell St, Parramatta, NSW, 2150
Australia

Our Services

English Charlie provides:

PTE (Pearson Test of English) preparation courses and materials
IELTS (International English Language Testing System) preparation courses
Online tutoring and coaching services
Practice tests and assessment tools
Educational resources and study materials
Student support and guidance services

User Accounts

Account Creation

To access certain features, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Account Responsibilities

Provide accurate and complete information
Keep your account information updated
Maintain the security of your login credentials
Notify us immediately of any unauthorized use

Payment and Billing

Fees and Charges

Fees for our services are clearly displayed on our website. All prices are in Australian Dollars (AUD) unless otherwise specified. Payment is due at the time of purchase.

Refund Policy

Refunds are subject to our refund policy as outlined in your specific course or service agreement. Generally, refunds may be available within 7 days of purchase, subject to certain conditions.

Automatic Renewal

Some services may automatically renew. You can cancel automatic renewal at any time through your account settings or by contacting our support team.

Acceptable Use Policy

You agree not to:

Use our services for any unlawful purpose
Share your account credentials with others
Distribute or resell our course materials without permission
Attempt to gain unauthorized access to our systems
Interfere with the proper functioning of our services
Upload malicious software or harmful content
Violate any applicable laws or regulations

Intellectual Property Rights

Our Content

All content, materials, and resources provided through our services are owned by English Charlie or our licensors and are protected by intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our services for your personal educational purposes only.

Service Availability

We strive to maintain high service availability, but we do not promise uninterrupted access to our services. We may temporarily suspend services for maintenance, updates, or other operational reasons.

Disclaimers

Educational Services

Our services are designed to help you prepare for English language tests. However, we cannot promise specific test scores or outcomes. Your success depends on various factors including your effort, study habits, and individual circumstances.

Third-Party Content

Our services may include links to third-party websites or content. We are not responsible for the accuracy, availability, or content of third-party resources.

Limitation of Liability

To the maximum extent permitted by law, English Charlie and Aadhaar Holdings Pty Ltd shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

Termination

We may terminate or suspend your account and access to our services at any time, with or without notice, for conduct that we believe violates these Terms or is harmful to other users or our business.

Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of New South Wales.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the new Terms.

Contact Us

If you have any questions about these Terms of Service, please contact us:

English Charlie
Aadhaar Holdings Pty Ltd
27/2 O'Connell St, Parramatta, NSW, 2150
Australia

Phone: +61 431 875 643