Privacy Policy

Last updated: 31 January 2026

Introduction

English Charlie, operated by Aadhaar Holdings Pty Ltd (ABN: [ABN Number]), is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Business Details:
English Charlie
Aadhaar Holdings Pty Ltd
27/2 O'Connell St, Parramatta, NSW, 2150
Business Details:
English Charlie
Aadhaar Holdings Pty Ltd
27/2 O'Connell St, Parramatta, NSW, 2150
Australia

Information We Collect

Personal Information

We may collect the following personal information:

  • Name and contact information (email, phone number)
  • Billing and payment information
  • Educational background and test scores
  • Account credentials and preferences
  • Communication records and support interactions

Automatically Collected Information

  • IP address and device information
  • Browser type and version
  • Usage data and website analytics
  • Cookies and similar tracking technologies

How We Use Your Information

We use your information for the following purposes:

  • Provide and maintain our educational services
  • Process payments and manage your account
  • Communicate with you about our services
  • Personalize your learning experience
  • Improve our website and services
  • Comply with legal obligations
  • Send marketing communications (with your consent)

Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist in operating our business
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit consent for specific purposes

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

Under Australian privacy law, you have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to processing of your information
  • Withdraw consent for marketing communications
  • Lodge a complaint with the Australian Privacy Commissioner

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.

International Data Transfers

Your information may be transferred to and processed in countries other than Australia. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

English Charlie
Aadhaar Holdings Pty Ltd
27/2 O'Connell St, Parramatta, NSW, 2150
Australia

Email: privacy@englishcharlie.com
Phone: +61 431 875 643